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Sun-Grown Rewards Program

Are my free gifts/products refundable or exchangeable?

Free products earned through Sun-Grown Rewards are not eligible for refunds or exchanges. Be sure to stay up-to-date with our Sun-Grown Rewards page, as free gifts are subject to change at any time.

Can I earn Coins by buying Neurogan products at a retailer or a store?

Coins can only be earned on purchases made through Neurogan.com while you’re logged into your Sun-Grown Rewards account.

Do purchases made prior to my rewards opt-in count towards my point earnings?

You’re only eligible to receive coins on purchases after you’ve signed up for Sun-Grown Rewards, but you can earn +100 coins today just by signing up.

Do the Neurogan Coins or the coupon codes for my rewards expire?

Yes! All rewards and Coins expire within 6 months and are no longer eligible for use.

How can I earn Coins with my product reviews?

To earn Coins for reviewing a product, you must first have a Neurogan account that you’ve purchased a product with or be signed up for our Sun-Grown Rewards program. 7 days after you’ve made a purchase, you’ll receive an email asking you to review yo

How do I earn Coins?

For every dollar you spend as a Sun-Grown Rewards member, you’ll earn Neurogan Coins, and you’ll earn even more Coins per dollar as you progress through the reward tiers: seed, sprout, and plant. As a thank you for joining Sun-Grown Rewards, you’ll r

How do I redeem my Neurogan Coins?

Earn Neurogan Coins: You can view your Neurogan Coins at any time in your Sun-Grown Rewards account panel, here. Earned Coins reflect the order subtotal, excluding coupons, discounts, store credits, and gift certificates. Spend Neurogan Coins at chec

How do I sign up?

If you have a current customer account with Neurogan, you will automatically have been granted access to Sun-Grown Rewards. You can log in via the Sun-Grown Rewards panel here or through My Account here. If you do not have a current customer account

Is Sun-Grown Rewards available to customers outside the US?

Sun-Grown Rewards is only available to customers in the United States.

Is there a limit to the number of Neurogan Coins I can earn?

There is no limit to the number of Coins you can earn; however, unused Coins and rewards expire after 6 months.

What are the Sun-Grown Reward tiers and how do they work?

You’ll level up through the Sun-Grown Reward tiers based on the number of Coins you earn. Redeem Neurogan Coins at any time on all products during checkout. Tier 1 - Seed (0 - 1600 Coins): When you sign up for an account or join, you’ll enter into th

What benefits will I receive as part of Sun-Grown Reward?

Redeem Coins at checkout: Redeem your earned Coins on all products at check-out, no minimum purchases and no shipping fees. Rewards: Each tier of Sun-Grown Rewards will unlock benefits such as free products, early access to sales, and more. When you

What happens to my earned Coins If I cancel my order?

Canceled or refunded orders are not eligible for coins, and earned coins from these purchases will be removed from your account after your order is canceled.

What If I accidentally used a different email at checkout, do I still get my Coins?

If you find yourself in this predicament, contact our support team at [email protected] with your order number, the email used for the order, and your rewards email, and we’ll assist you in assigning the coins manually.

What is Neurogan Sun-Grown Rewards?

Sun-Grown Rewards is Neurogan’s exclusive rewards program with three loyalty tiers. For every dollar spent, you’ll earn +10 Neurogan Coins and progress through the tiers of the Sun-Grown Rewards: seed, sprout, plant. Gain the opportunity to get up to

When do I see my Coin adjustments?

Your Coins can be viewed in the Sun-Grown Rewards panel here or through My Account here. Expect an email confirmation any time you’ve taken a new action or earned Coins.